No light at the end of our short tunnel.

by Kris Berg on August 11, 2008

sale avenue
Creative Commons License photo credit: TheTruthAboutMortgage.com

I vented about the joys of the short sale last week on Inman News. Yesterday, the San Diego Union Tribune published the story of an East County resident who lived the nightmare, not as an agent, but as a person simply trying to save his home. Sadly, he failed, and his story is so incredible, you can’t make this stuff up.

For those who are rusty on the concept of short sales, we talked about it here. From the CliffsNotes, short sales are sales in which the settlement charges (costs of sale including the pay-off of outstanding loans) will exceed the sale price of the home. Unfortunately, we aren’t seeing a light at the end of our short tunnel; these situations are going to be with us for awhile.

A year ago, we saw agents tending to avoid short sales like that gallon of expired milk. First, the whole idea of negotiating with a faceless lender was daunting; for so many of us who were doing other things during the last down market, the idea of navigating these waters was mysterious, the disclosures ominous, and the shear level of difficulty involved in meeting the paperwork requirements enormous.

Second, an agent takes on a potential short sale listing at great risk. There is no guarantee a lender will ultimately accept a short pay-off and, even if the odds are favorable, the entire exercise often becomes a game of Beat the Clock. As agents, we make the daily calls to the lender begging for action, calls during which we may speak to a half-dozen or more different people looking at different computer screens, each of whom will tell us we will be hearing something in “a week to ten days.” Each new day, we rinse and repeat, but we ultimately have no control over the pace at which they will consider and act on our client’s request. So, often, the weeks become months, the buyer loses interest, and we find ourselves in a position of having to start the process again. And sometimes, it is just too late.

Finally, while most of us have resigned ourselves to short sale listings, both because they are becoming so commonplace that they can’t be avoided and because we feel a social obligation to assist all sellers, even when it is not convenient, comfortable, or even lucrative, agents representing buyers today are running for the hills in greater numbers at the first sign of bank involvement. They are doing this for all of the reasons previously mentioned, and they are doing this because short sales do not pay handsomely. The listing contract can call for a 6% or a 16% commission, but if the bank’s approval after months of time and effort stipulates that I will make $1.95, that is what I will make. We have yet to see a short sale transaction of our own that didn’t involve an arbitrary, eleventh hour pay cut to the agents.

In Phoenix, it seems that even the listing agents are thinking twice about taking on short sale listings. Phoenix is a different market, however. While Jay Thompson cites a 90 to 95% failure rate for attempted short sales in his market, Steve and I are currently (and fortunately) batting a thousand.  But it hasn’t come without a lot of brain damage along the way.

Short sales are, at least for the foreseeable future, going to be a sad reality of our market. If you find yourself in the position of needing to sell short, recognize that the process is complex and potentially lengthy. There may be tax and credit consequences, so it is advisable to chat with a CPA or attorney at the first sign of trouble. Your second call should be to an agent who has some experience with these transactions and is prepared to stand by you throughout the process.

{ 6 comments… read them below or add one }

1

Phil HooverNo Gravatar 08.11.08 at 5:35 pm

Hi Kris ~
I am now enmeshed in the 2nd short sale of my 36-year real estate career.
And that’s only because it’s my daughter’s home.
We have an offer and have submitted to WAMU for approval.
My daughter keeps calling their 800# and talking with fascinating guys with foreign accents who claim to be “Bob”, “Jim”, or “Joe”.
Some of the toll-free numbers she calls are disconnected.
To make things more interesting, the buyer is using one of those programs where the seller pays the buyer’s down payment and that program goes away 10/1.
We’re supposed to close 9/19 (in my dreams!)
Maybe I can get the REO listing after WAMU takes the house back at a $91k loss?
But, I would rather deal with intelligent life and actually have a chance to get paid for my time and aggravation.

2

SusanNo Gravatar 08.11.08 at 7:41 pm

Phil - I feel like I’m in the same boat. I\’m wondering if the current offer on a short sale my husband and I made an offer on 2 weeks ago would work out better if it was an REO listing. But I’ve found with REO listings that those homes go FAST…sometimes in a couple of days. By the time I get my realtor out to see the house, it already has multiple offers or has just closed seconds before we called on the listing.

3

Phil HooverNo Gravatar 08.13.08 at 8:18 am

Hi Susan -
I’m in the Boise market, so my comments may not be valid where you are.
REO properties in our market are not necessarily the great deals everyone thinks they are.
Just because someone lost their home doesn’t mean it’s a great deal.
In our market, the first thing the lender does after foreclosing is shut off all utilities, which results in the loss of $10-20k of landscaping in our 100-degree summers.
Plus, few foreclosed homes are left in top condition by sellers who want to “get even” with the evil lender who loaned them too much money on loose underwriting terms.
In my experience, it’s better to find a home that meets your needs, is in good condition, and owned by a motivated seller who has enough equity to negotiate a fair deal.
Alternatively, you can often negotiate a good deal on a new spec home that has been sitting for awhile.

4

Kris BergNo Gravatar 08.13.08 at 10:41 am

Very well said, Phil, and spot on for the San Diego market as well.

5

Thomas JohnsonNo Gravatar 08.16.08 at 7:16 am

We have yet to see a short sale transaction of our own that didn’t involve an arbitrary, eleventh hour pay cut to the agents.

On your short sale listings, how do you avoid the unconditional offer of compensation to co-op agents? In our MLS all offers of co-op compensation are unconditional, so if the bank cuts the commission, the listing broker is still on the hook for what was offered. It puts us in the position of having to pay to play with the banks. Does Sandicor have conditional co-op based on what the bank pays?

6

Kris BergNo Gravatar 08.19.08 at 6:08 am

Thomas - One of our required input fields is “subject to bank approval” (yes/no), and we have to put a note in the confidential remarks along the lines of “approved commissions to be split equally between listing and selling agent.” You bring up a good point - Strictly speaking, this is conditional, but in practice, we simply don’t know what the commission is going to be until the lender approves the contract. I see your point, but this is how it is working in practice. I doubt that the “no conditional offer of compensation rule” envisioned the reality of our market today.

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