Buyer Due Diligence - Code Red

by Kris Berg on September 22, 2007

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It was 9:00 AM on a Saturday. The setting was idyllic, an ordinary residential street in an ordinary suburban neighborhood. Later, when the story of the day was retold, those who survived the ordeal would recognize that this day’s overcast skies and the threat of rain were in fact omens of the impending ugliness. Yet, on this morning, the unsuspecting families in this otherwise orderly community had not fully shaken the comforting bathrobe of a peaceful night’s slumber and were blissfully unaware of what was to come.

And come, they did. The insurgent troops appeared seemingly out of nowhere, the tanks and Hummers and traditional vehicles of aggression replaced by their modern-day counterparts: Lexuses (Lexi?), BMWs, and one lone pick-up truck. The soldiers converged, but stealth was not necessary this day. This would be a battle of hand-to-hand combat. And, as in most contests for sovereignty, their would be no victors.

“Good morning. I am Earl from What Were You Thinking? Property Inspections. Let’s take a look at this deathtrap, shall we?”

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Over the course of the next three days, I will have the honor of attending three property inspections. The homes under assault will range from the 45-year-old property to the 10-year-new. I can guarantee that the reports for each will be indistinguishable save the buyer name on the attached personal check.

Inspection reports and inspectors are funny this way. The foundation slab split entirely in two with evidence of past civilizations wedged in the gap and the tub which might benefit from a little recaulking will be presented as having the same Defcon level of urgency. Tricky things are inspections. The inspector is charged with finding fault, the buyer and their agent are charged with sorting through the list of horrors to differentiate the truly important deal-breaking items from the ordinary, cosmetic, wear-and-tear issues, and the seller is almost always left feeling offended and defensive.

It is all negotiable, of course, but negotiations directly between principals most often regress to conversations involving hot glue guns, potato peelers, pinking shears and other commonly found and readily available weapons of everyday home life. This is why it is essential that the real estate agent accompany clients to the property inspection. Left unattended, the agents would only return later to find the buyers and sellers beating the crap out of each other with rusty lead-based paint cans and Fiesta Ware to determine who will be paying to have the back door rescreened. 

Now, as I gear up for the first of my inspections this morning and prepare to don my big girl Realtor uniform and pile into my shamefully under-armored VW Bug-Mobile, I take a moment to glance around my own homestead and wonder, “What if I were the target today?” At my home, where there is no ruling government, where anarchy reigns and where the rebel factions (15 and 17 year’s old respectively) have methodically set about destroying the very society in which they must coexist for the foreseeable future, the final inspection report summary would probably look something like this:

House utterly sucks. For the love of man, run!

My home just had only its seventh birthday, but where inspections are concerned, this is immaterial.

  • Bathroom #2 - Fossilized arachnids in shower stall pose health risks. (They are pets, stupid. They have been there so long, I have named them.) Toilet flushing mechanism needs replacing. (Does not! Just lift the tank cover and pull on the chain attached to the little floaty-thing.)
  • Kitchen - Chips in granite counter tops noted. (Yes, I know. After years of repeatedly whacking the corner with empty wine bottles as I whisk them off to the recycling bin, that is considered ”normal wear and tear”. At least I recycle!) Kitchen faucet leaks. (Only when you turn it on REALLY BIG.) Microwave makes unusual noise when operated. (Does the coffee get hot or not? I would submit, yes.) Oven, when heated to 350 degrees, registers only 342 degrees. Recommend service. (We have a, what did you call it, oven?)
  • Presence of pets suggested by stains on floor covering over there (five-spice chicken), there (squirrel parts), and there (we prefer not to speculate). Recommend cleaning carpets if sensitive to dander. (Hey, buddy! Don’t touch that dog hair! I am saving up to make a new dog some day.)
  • Laundry - Accumulated lint in dryer vent poses fire risk. (Where is this laundry room of which you speak?)
  • Garage - Many areas inaccessible and not inspected. (Items to convey: Two Barbie Dream Houses, three bikes with flat tires, one “All About Me” poster from Mr. Ferguson’s 1995 Kindergarten class, and assorted rollerblades which only fit Gary Coleman. Items not to convey: Gary Coleman.)
  • Exterior - Areas of dead or dying landscaping noted. Recommend testing/adjusting irrigation. (Recommend not owning a 95 pound male dog who eats five-spice chicken, furry rodents, and a largish rock on at least one known occasion, and squats like a girl.)
  • Bathroom #3 (children’s bath) - Water damage to drywall noted next to tub/shower enclosure. (Duh. At least they bathe.) Plumbing at sinks could not be inspected due to under-cabinet storage. (And, where would you like them to store their empty hair-product bottles, the entire line of Tammy Faye Bakker Make Me Pretty products, and Tiger Beat magazines and returned homework assignments dating back to the British Invasion? Wait a minute - So that’s where my Cuisinart went!)

I could go on, but I’m already depressed. I am off to invade someone else’s previously safe-haven. Time to go to war.

{ 7 comments… read them below or add one }

1

Lani AnglinNo Gravatar 09.22.07 at 5:16 pm

OMG!! This is TOO FUNNY!! You’re right, it’s hard to separate yourself and imagine what would happen if YOU were put in your clients’ situation.

1.) I’m really tired of you making it pointless for anyone else to even attempt enter any sort of carnival! :)

2.) Jeez- my boy dog squats like a girl too, weird.

3.) If you can’t produce Coleman from one of your boxes (of high school prom pics, painted rocks from your kids and old 2% full paint cans), that lack of conveyance hinders my interest in your home. :)

2

Kris BergNo Gravatar 09.22.07 at 7:21 pm

Lani - Our dogs should meet. We might have to fly to Canada for the wedding, though. And, ah, the paint cans. I practically die laughing every time a buyer asks for or a seller offers to leave the “leftover paint”. I know that every one of the four hundred and eighty seven cans in my garage, when opened, contains, at most, a teaspoon of solidified sludge with a film of bonus organic goo sufficient to take me to State in next year’s Young Scientist Challenge.

On a personal note: Serendipity. I have had an “interesting” week, as you may be aware, and I have been so enjoying reconnecting with your irreverently funny blog (albeit in a lurking capacity). Consider this my personal thank you note. If one of our five loyal San Diego Home Blog followers is reading this (well, two of the five aren’t really all that loyal), visit Lani’s blog. She’s a hoot.

3

ApellaNo Gravatar 09.23.07 at 6:11 am

Kris,
I love the post… is so true and with a flair of humor. All I can say is Pre-Inspection.

Thanks for the great pic in my head, and what is the names of the tub pets?

4

Tara JacobsenNo Gravatar 09.23.07 at 7:11 am

What is up with that inspector thing where everything is universally dire?!?!??! On a report this week I had truly important items like an entire section of a house that was completely ungrounded paired with the notation that regular lightbulbs in the closets should be IMMEDIATELY replaced with florescent bulbs as this caused a SEVERE safety issue!!!! (the electrician laughed out loud at that one!)

Thanks for a great post that can help our buyers and sellers bring a little levity to a very tense situation!

5

Phil HooverNo Gravatar 09.23.07 at 7:42 am

Interesting post, Kris.
Also funny, as per your usual offerings.
Up here in potato land, we discourage buyers from being present at inspections.
Reasons include distracting the inspector, buyers’ kids terrorizing the sellers and breaking things, etc.
And, agents simply let the inspector in, then leave to avoid any appearance of influencing the inspector’s results.
Less agent involvement = less legal liability, or so the theory goes.
My inspector has a laptop, digital camera, and prepares his report onsite, then e-mails it to the parties upon completion.
If we are using an online transaction management program, he can upload it to that website too.
He’s more than willing to discuss his findings with the buyers if they wish to show up at the end of the inspection.

6

Kris BergNo Gravatar 09.23.07 at 8:03 am

Phil, The key is having the buyers present at the final summary phase. Otherwise, statements like “shower pan junctions needs resealing to prevent water from penetrating, thereby causing home to (under the weight of mold, boils, locusts, name your plague) subsequently fall down” will tend to result in requests for the bathroom to be entirely reconstructed when a $5 caulking gun would suffice.

Tara, Light bulbs - Those are classic! “Fixtures in hall, master bath and front porch are inoperable. Health and safety item. (The bulbs have burned out. Oh, the horror!) Patio pavers when wet pose a slip hazard. Heath and safety item. (Maybe you shouldn’t be break dancing in the rain.) And, by the way, there is a wholly mammoth living in your main supply line. Recommend regular maintenance.”

Apella - Manny, Mo and Jack. At first, I left them there as a test for the woman who comes to our home each week under the pretext of cleaning it. Now, I have grown rather fond of them.

7

Rebecca LevinsonNo Gravatar 09.24.07 at 11:14 am

That’s hilar…and you are right, there are many home inspections where the crack in the sidewalk would seem equally important on the report to a roof that needs reshingling.

Having worked in a real estate attorney’s office for nearly a decade I have seen my share of home inspection reports. In our office, it wasn’t normally the real estate agents who hashed out the home inspection repairs, but rather the attorney’s, legally and with blunt honesty of their rights to the homebuyers.

One thing that helped me when I bought my home was I had a home inspector who was a licensed structural engineer. He focused on the true mechanical, heating and cooling deficiencies as well as the structure. The other more oddball things were left as mere mentions with recomendations to repair in the near future. My point: Not all home inspectors are created equally.

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